FAQs

  • Do you allow refunds for a change of mind?
    • We not not allow refund or exchange for a change of mind
  • Shipping - To where do you ship? How long does it take you to process an order before it is dispatched?
    • From Auckland, New Zealand. Order processing time 1-2 business days before it is dispatched.
  • Order status/Order Confirmation
    • Please check your email (junk or important folder) or if not email provided, it will be sent to your phone(mobile) number.
  • Do you ship packages internationally?
    • Yes, Worldwide Shipping available.
  • Do the shipping charges included in the product price?
    • No shipping charges are separate and vary from country to country. For more information please check Shipping Policy page. 
  • Who would pay the Custom Charges/Duties?
    • Customer/buyer need to borne the custom charges or any other duties. 
  • Shipping Time?
    • Shipping time vary from country to country, Customs, duties etc. for more information please contact on insta - FablemableCreations.
    • Due to  Covid -19 restrictions, shipping time is bit longer than normal. Thanks for your patience. 
  • What payment methods do you accept?
    • Visa/Mastercard
    • Bank Transfer
    • Afterpay (NZ Customers only)